Additional Policies

Last updated: October 8, 2025

Fair Use Policy

Applies to: Spark AI Website Builder by Dwelling Digital (“we,” “us,” “our”)

We want every customer to experience fast, reliable performance. Our “unlimited” features are intended for normal, good-faith use while building and running your own website.

In rare instances of misuse or activity that risks the reliability of the platform for others, we may take reasonable steps to protect overall stability—this can include temporary rate-limiting, optimization guidance, or offering an upgraded/custom plan more appropriate for sustained high demand.

Some features rely on third-party services (e.g., payments, analytics, email/SMS). Their policies, limits, and fees may also apply.

 

Prohibited or Abusive Use (Examples)

To protect platform performance, the following are not allowed:

  • Hosting or proxying content primarily intended for file distribution (e.g., mass file hosting, torrents).
  • Running high-volume APIs/CDNs or serving machine-generated bulk content for other sites/apps.
  • Automated scraping, bulk reposting, spam, or deceptive SEO schemes.
  • Malicious payloads, malware, DDoS activity, or attempts to evade security measures.
  • Content that violates laws, the rights of others, or our Terms/Privacy policies.
  • Adult content, hate content, or other restricted categories as defined in our Terms.

 

Changes to this policy: We may update this Fair Use Policy from time to time. Updates will be reflected by the “Last updated” date above.


Questions? Contact support from this page.

Lifetime Offer Terms (Founding Members Promotion)

Offer: Lifetime membership to Spark AI Website Builder for $497 (limited to the first 100 members).

These terms clarify what “Lifetime” includes so you know exactly what you’re getting.


1) What “Lifetime” Means

“Lifetime” refers to the commercially supported lifetime of the Spark AI Website Builder core product while operated by Dwelling Digital. It is not the lifetime of the purchaser. If Spark AI is sunset, merged, or replaced, we’ll provide a reasonable migration path or equivalent value where feasible.


2) What’s Included

  • Access to the core Spark AI Website Builder features available to standard paid users at the time of purchase and subsequent core updates.

  • One (1) production website (add-on sites available separately).

  • Fair Use resource levels as defined in our Fair Use Policy.

  • Access to standard support (documentation, email support during business hours).


3) Not Included

  • Third-party fees or pass-through costs (e.g., domain registration, email/SMS credits, payment processor fees, premium integrations).

  • Custom development, priority/concierge support tiers, enterprise SSO, or dedicated infrastructure (available as add-ons).

  • Future premium bundles or separately priced products we may launch outside the core builder.


4) Transferability & Accounts

  • The lifetime license is tied to one account and is non-transferable except with our prior written consent (e.g., a business asset sale).

  • Resale or public offering of lifetime seats is prohibited.


5) Refunds

  • Lifetime purchases are final and non-refundable except where required by law. We encourage you to try the free tier first.


6) Abuse & Termination

  • Accounts must comply with our Terms, Privacy Policy, and Fair Use Policy.

  • We may suspend or terminate access for unlawful, abusive, or prohibited use after notice (unless emergency action is needed to protect the platform).


7) Changes to the Offer

  • We may adjust or end the lifetime promotion at any time for new purchasers. Existing lifetime members retain their benefits under these terms.

 

Questions? Contact support from this page.

AWS Uptime

Spark AI websites are hosted on Amazon Web Services (AWS), leveraging a modern, scalable infrastructure designed for high availability and performance. AWS advertises robust reliability across its cloud services. While the Spark website builder and management console are separate application services that may have occasional maintenance windows, your published site benefits from AWS’s resilient infrastructure by default. For mission-critical needs, contact us about enhanced redundancy options and custom SLAs.